KDE Standard
Reminding/Damage/Utilization
Köln, DE
Your Tasks:
- Processing of contracts involving total loss or theft claims to minimize losses while safeguarding the customer’s interests, as well as handling and settling claims between Toyota Kreditbank, the insurer, the dealership, the customer, and legal counsel, including the sale of residual values in accordance with appraisals
- Issuing and monitoring security orders, as well as assessing and deciding on the waiver of security
- Corresponding with and deciding on payment deferrals, extensions of due dates, and the return of vehicles
- Advising and assisting customers with overdue receivables to create targeted and timely solutions
- Commissioning freight forwarders for vehicle transport and expert organizations to prepare vehicle appraisals, including monitoring deadlines and informing customers, dealers, and attorneys of the results of the expert appraisals
- Providing vehicle data to external marketing platforms after reviewing all necessary documents and records
Your profile:
- Full-time student currently enrolled in a degree program, ideally in business or law
- Knowledge of the banking and insurance industries
- Knowledge of the leasing and/or financing sector
- Independence and the ability to address issues confidently and in a manner appropriate to the audience
- Willingness to work on-site (in the office)
- Fluent written and spoken German