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Working Student (m/f/d) IT Operations

IT Operations

Köln, DE

Are you looking for a new challenge? Would you like to take on responsibility and develop yourself further? Then join us and drive the change!

At Toyota, we know that nothing is impossible. This is not only true for Toyota as a mobility brand, but also for us: Toyota Kreditbank GmbH (TKG). As the bank of one of the world's largest automobile manufacturers, we have been operating successfully in the German market for over 35 years - and are continuing to grow.

Toyota's mission for the future, "Mobility for All," is to give as many people as possible access to mobility. That is why our shareholder is expanding its existing business model to include relevant solutions that deliver added value to society. This idea is also reflected in our innovative financial products and customer-focused services, which regularly earn us the Best Autobank award. Together we can strive for innovation and redefine the boundaries of what is possible without losing sight of our roots.

Your Tasks:

 

  • 2nd level support for technical inquiries regarding hardware and software
  • Collaboration in the analysis and resolution of malfunctions as ticket support
  • Assistance in the provision and administration of client systems and applications
  • Support for M365, Windows, Citrix, and VDI systems in daily operations
  • Collaboration in user and authorization management, including onboarding support
  • Support in the management of specialist applications
  • Assistance in the creation and maintenance of IT documentation and guidelines
  • Assistance with repair and replacement processes as well as routine tasks in infrastructure maintenance
  • Forwarding complex technical problems to third-level teams and providing customer service support for internal specialist departments

Your Profile:

 

  • Currently studying computer science, business informatics, or a comparable field of study
  • Initial practical experience in IT support
  • Basic knowledge of Windows 10/11, M365, Citrix/ZENworks, or Nutanix VDI is desirable
  • Willingness to learn new tools and technologies
  • Interest in IT processes, monitoring, and troubleshooting
  • Analytical thinking and structured approach to work
  • Ability to work in a team, strong communication skills, and reliability
  • Willingness to work on site in Cologne several days a week
  • Fluent written and spoken German and English 

What we offer:

Wir bieten Ihnen:

We offer you a progressive workplace with challenging, varied tasks in a dynamic environment and a pleasant working atmosphere. Flexible working hours and targeted training are part of the package as well as an attractive remuneration.Through our cooperation partner Urban Sports Club you can take advantage of various fitness offers at reduced conditions. Two canteens are available for your subsidized lunch. We work in a hybrid way, so that some home office days are possible.

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