Apply now »

Working student (m/f/d) Customer Service

Process Excellence & Quality Management

Köln, DE

Are you looking for a new challenge? Would you like to take on responsibility and develop yourself further? Then join us and shape the change!

KINTO Germany GmbH, as a new company of the Toyota Group, brings together innovative and modern mobility solutions. As a mobility company, KINTO offers various mobility services and products, ranging from commercial leasing to flexible car subscriptions. In Germany, KINTO started with the products KINTO One and KINTO Flex. KINTO One stands for customized solutions in the segment of full-service commercial leasing of vehicles, and KINTO Flex is a flexible car subscription with short terms. In addition, KINTO offers a smart commuter solution for sustainable mobility.

KINTO as a brand can be found not only in Germany, but also in other European countries including England, France, Italy, Spain and Portugal.

Your Tasks:

 

  • Assistance with customer service and contract billing, as well as customer communication via phone and email
  • Processing contract terminations, including early terminations
  • Support for projects and further developments in the Operations department
  • Preparing reports and presentations
  • Assistance with the preparation and delivery of training sessions
  • Maintaining recurring task lists and systematic workflow

Your profile:

 

  • Currently pursuing a degree in Business Informatics, Economics, Business Administration, Industrial Engineering, or a related field
  • Ideally, experience in leasing, fleet management, rental services, or similar areas
  • Some experience in customer service is also a plus
  • Knowledge of project management tools, e.g., Jira
  • Proficiency in Microsoft Office (Excel, Word, Outlook, etc.)
  • Communicative and solution-oriented
  • Fluent written and spoken German and English

What we offer:

Wir bieten Ihnen:

We offer you a start-up mentality paired with work in a subsidiary of a global corporation - immerse yourself in the Toyota Way and the exciting corporate philosophy behind it. Characterized by high ethical and human values and a respectful working atmosphere with close communication and constructive feedback, you will work via short decision-making paths with a great deal of creative freedom. Internal and external workshops and trainings are offered for your individual development. The Europe-wide cooperation within a global group offers versatile tasks in a dynamic environment.

Flexible working hours with the possibilty to work from home are part of our mindset. In addition to an attractive salary, you will also have the chance to join the urban sports club for a reduced price and to choose from two canteens for your lunch, which we also subsidize.

Apply now »