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Specialist (m/f/d) IT Support

Are you looking for a new challenge? Would you like to take on responsibility and develop yourself further? Then join us and shape the change!

KINTO Germany GmbH, as a new company of the Toyota Group, brings together innovative and modern mobility solutions. As a mobility company, KINTO offers various mobility services and products, ranging from commercial leasing to flexible car subscriptions. In Germany, KINTO started with the products KINTO One and KINTO Flex. KINTO One stands for customized solutions in the segment of full-service commercial leasing of vehicles, and KINTO Flex is a flexible car subscription with short terms. In addition, KINTO offers a smart commuter solution for sustainable mobility.

KINTO as a brand can be found not only in Germany, but also in other European countries including England, France, Italy, Spain and Portugal.

Your Tasks:

 

  • You are the first point of contact for user questions and problems relating to hardware and software. You provide support both directly from the office and from your home office.
  • You support our colleagues as an internal contact person by recording and rectifying errors and implementing new ideas.
  • You support our business customers in the use of our core application Sofico Miles. You analyze incoming error messages and change requests and solve them independently or in coordination with the relevant teams.
  • You are responsible for the documentation and follow-up of workarounds and solution approaches and prepare them in a knowledge database.
  • You manage our IT assets (hardware, infrastructure, etc.) and administer users across all our systems.
  • You will work closely with other companies in the Toyota Group and coordinate regularly with our colleagues from Group IT.

Your profile:

 

  • You have completed training as an IT specialist, a technical degree or a comparable qualification.
  • Your basic knowledge of IT administration, ITIL and technical support is an advantage.
  • You enjoy familiarizing yourself with new systems and want to work with us to find simple solutions to complex problems.
  • You have an independent and solution-oriented way of working as well as the ability to work in a team and a hands-on mentality.
  • You have a very good command of written and spoken German and English.

What we offer:

Wir bieten Ihnen:

We offer you a start-up mentality paired with work in a subsidiary of a global corporation - immerse yourself in the Toyota Way and the exciting corporate philosophy behind it. Characterized by high ethical and human values and a respectful working atmosphere with close communication and constructive feedback, you will work via short decision-making paths with a great deal of creative freedom. Internal and external workshops and trainings are offered for your individual development. The Europe-wide cooperation within a global group offers versatile tasks in a dynamic environment.

Flexible working hours are a matter of course for us. In addition to an attractive salary, you will also receive a company pension. We also offer a vehicle loan program and you can choose from two canteens for your lunch, which we subsidize.

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