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Experte (m/w/d) Customer Service

Are you looking for a new challenge? Would you like to take on responsibility and develop yourself further? Then join us and shape the change!

KINTO Germany GmbH, as a new company of the Toyota Group, brings together innovative and modern mobility solutions. As a mobility company, KINTO offers various mobility services and products, ranging from commercial leasing to flexible car subscriptions. In Germany, KINTO started with the products KINTO One and KINTO Flex. KINTO One stands for customized solutions in the segment of full-service commercial leasing of vehicles, and KINTO Flex is a flexible car subscription with short terms. In addition, KINTO offers a smart commuter solution for sustainable mobility.

KINTO as a brand can be found not only in Germany, but also in other European countries including England, France, Italy, Spain and Portugal.

Your Tasks:

 

  • Processing orders, contract activations, and telephone and written customer communication
  • Checking, billing, and payment processing for leasing contracts
  • Managing and archiving contract and customer documents
  • Checking and recording incoming invoices
  • Active customer retention as part of retention management
  • Processing contract terminations, including early terminations
  • Maintaining recurring task lists and systematic workflows
  • Coordinating with internal departments such as accounting
  • Supporting projects and the continuous development of the company

Your profile:

 

  • Completed commercial degree
  • Knowledge of leasing or fleet management is an advantage
  • High degree of flexibility and independence in your work
  • Highly reliable and responsible
  • Motivation and commitment to customer-oriented work
  • Fluent German and very good English skills

What we offer:

Wir bieten Ihnen:

We offer you a start-up mentality paired with work in a subsidiary of a global corporation - immerse yourself in the Toyota Way and the exciting corporate philosophy behind it. Characterized by high ethical and human values and a respectful working atmosphere with close communication and constructive feedback, you will work via short decision-making paths with a great deal of creative freedom. Internal and external workshops and trainings are offered for your individual development. The Europe-wide cooperation within a global group offers versatile tasks in a dynamic environment.

Flexible working hours are a matter of course for us. In addition to an attractive salary, you will also receive a company pension. We also offer a vehicle loan program and you can choose from two canteens for your lunch, which we subsidize.

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