Expert (m/f/d) Miles Configuration
Your Tasks:
- Act as the main point of contact for further development and configuration of the Sofico Miles software solution
- Ensure 2nd level support for functional and technical issues
- Independent implementation of small to medium-sized system configuration as well as advisory support for more complex projects
- Analyzing and fixing system errors and ensuring the smooth operation of our core system
- Monitoring daily processes, performing regular maintenance work and continuously optimizing operational processes
- Managing the implementation of patches and upgrades, including coordination of related test phases
- Coordination and management of technical suppliers and partners, in particular with focus on prioritization and timely implementation of requirements
Your profile:
- Successfully completed studies or training in computer science, business informatics or a comparable field
- At least two years of proven experience and knowledge in the technical and functional support of Sofico Miles
- Good knowledge of SQL, databases and reporting
- Experience in the creation of technical specifications
- Independent, structured and reliable way of working as well as initiative and creativity
- Willingness and interest to continuously familiarize yourself with new technologies
- Very good written and spoken English skills