Expert (m/f/d) Dunning & Recovery
Your Tasks:
- Monitoring the timely receipt of payments, initiating and carrying out dunning procedures
- Clarifying issues relating to payment arrears and contract processing as well as processing contract terminations
- Commissioning vehicle security and placing transport orders
- Written and telephone contact with contractual partners (including telephone debt collection) as well as communication with lessees, debt collection service providers, lawyers, authorities, credit agencies and other service providers
- Preparation of criminal complaints and administrative support for proceedings
- Commissioning and monitoring external partners for debt collection, vehicle recovery, transportation and vehicle recycling
- Processing and monitoring the lists to be processed daily/weekly (resubmission, incoming payments, seizure lists)
- Supporting and participating in project work, developing IT systems and carrying out system tests and documenting them to improve the quality and quantity of work
- Preparation of accounts and determination and reporting of various key figures
Your profile:
- Successfully completed commercial apprenticeship, preferably as a paralegal or office management assistant or a comparable specialization
- Very good MS Office skills (especially MS Excel)
- Experience in insolvency processing as well as in the leasing and financing sector is an advantage
- Basic legal knowledge as well as knowledge of dunning and receivables management
- A high degree of assertiveness and resilience
- Strong communication skills and good self-organization
- Fluency in both written and spoken German as well as basic knowledge in English language